Manage Voucherify account

Learn how to manage your Voucherify subscription, buy extra API packages, and request consultation services.

Only the Account Owner can manage subscription and billing settings. These options are available in Team Settings > Subscription.

Subscription lifecycle

Trial period

Every Voucherify account starts with a 60-day free trial. During this time, you can:

• Use a free Sandbox project for testing.
• Explore a demo shop.
• Test the Voucherify API.

After upgrading to a paid plan, the Sandbox project remains available and does not count toward your project limit. You can continue using it as a testing environment, and your existing data will not be reset.

Continue after the trial

To continue using Voucherify after the trial ends:

1. Go to Team Settings > Subscription.
2. Click Create Subscription and choose a plan.
3. Enter billing information and credit card details.
4. Click Create.

Your billing cycle starts on the day you confirm the subscription.

Update your pricing plan

You can upgrade your plan at any time.

1. Go to Team Settings > Subscription.
2. Click Change plan.
3. Confirm billing and payment details.

If you need custom limits or additional features such as the Management API or Areas and Stores, contact Voucherify team about the Enterprise plan.

Buy extra API packages

If you expect to exceed your API limits, you can purchase additional API packages. These packages temporarily increase your limits and expire 30 days after purchase.

Additional API packages do not apply to the Sandbox project. The Sandbox project has a fixed limit of 100 API calls per hour.

1. Open subscription settings

   Go to Team Settings > Subscription.

2. Select package type

   Choose whether to increase:

   • API calls per minute or per hour
   • API calls per subscription cycle

   The available options depend on your subscription plan.

3. Enter quantity

   Specify how many packages you want to purchase.

   • For API calls per minute/hour: maximum 5 packages.
   • For API calls per cycle: unlimited packages.
4. Confirm payment

   Fill in billing information and confirm payment details. Click Buy.

   You will receive a separate invoice for this purchase.

Buy consultation services

If you need help with your Voucherify integration, you can purchase online consultation hours.

1. Open subscription settings

   Go to Team Settings > Subscription.

2. Request consultation

   Click Request Consultation.

3. Enter hours

   Specify the number of consultation hours you want to purchase.

4. Confirm payment

   Fill in billing information and confirm payment details. Click Buy.

After the purchase is completed, the Voucherify team will contact you to schedule the consultation.

Related features

Voucherify overview

The Voucherify overview article explains what Voucherify is, who it is built for, and how it supports coupons, gift cards, loyalty, referrals, and bundles through a single incentive engine.

Integration blueprint

The Integration blueprint guide walks through the full Voucherify launch process, from planning incentives and modeling data to API integration, testing, deployment, and ongoing maintenance.

API quickstart

The API quickstart guide shows how to get your API keys, send your first validation request from the Sandbox, and start testing Voucherify with Postman, the Demo shop, and API logs.

Key concepts

The Key concepts article introduces the main Voucherify objects such as projects, campaigns, vouchers, customers, and validation rules. It also explains how they connect in promotion and loyalty scenarios.